EverSuite ECM solutions for the Public Sector and Governments

Improve collaboration, information & correspondence management between public institutions, & deliver timely, cost-effective services through a secure government portal providing e-government facilities for citizens at any time.

Public Sector and Governments Challenges

Institutions of the public sector from federal to the smallest municipalities have a responsibility to get value from tax money & face increased demands on enhanced services from citizens.
An accessible centralized information repository as well as an effective correspondence management system can enable better & fast decision making & increase satisfaction levels in terms of public servicing.
Government bodies also need to respond to the rising trend of e-government services; As the general public nowadays deals with hectic schedules, Citizens expect e-government services to pay dues or make public sector inquiries in the time and place of their choice.Thus it is necessary to provide a secure government portal that can meet citizen’s expectations as well as enhance service levels of the public sector.

Correspondence Management and e-government benefits

• Improve service levels by leveraging information across multiple agencies to facilitate collaboration and decision making
• Protect information  and secure controlled access  as the risk of misuse and loss is mitigated
• Decrease requests processing time and Trace the documents circulation while monitoring employee performance
• Create a government portal that offers e-government features (tracking visas, paying dues…) and Streamline citizen requests, by providing online access while being compliant with  government and technical standards
• Streamline and automate correspondences management (incoming and outgoing) circulation, routing, dispatching and tracking
  
  

EverSuite ECM Applications for public sector and Governments

• Correspondence Management and Tracking: Capture, route, document & digitally archive incoming & outgoing correspondences regardless of format and source with EverSuite Case Management for Correspondence Automation and Tracking
• Legal files management: Protection of government information, centralizing and securing storage and repositories while maintaining citizens privacy rights with EverSuite Content Management
• Paper & electronic records management: Achieve compliance with public sector and government regulations by electronically and physically archiving & retaining document with EverSuite Compliance and Physical Archive Management 
• Government portal: Deliver e-government services through a web interface providing the best services for citizens with EverSuite Communication and Collaboration
• Tax authority communications with tax payers  using EverSuite Case Management