Business Process Management and Document Workflow Automation
EverSuite Case Management

Improving efficiency and reducing costs through content centric, case driven business processes are the core of an Enterprise Content Management (ECM) strategy. EverSuite Business Process Management solutions enable companies to model, deploy and monitor key business processes in an agile manner, by optimizing both workload distribution and processing time.

The Challenges of Business Process Management

Business Processes involve several people in a sequence of tasks, working with content, towards the same goal. Most of a company's  business processes revolve around incoming documents daily, with most of the outgoing documents being responses to these requests. Whichever capture or delivery media (letter, e-mail, enterprise applications, etc.), these requests need to be handled in accordance with managed processes; the reception of a claims letter requires a suitable response, a supplier invoice needs to be checked by a contracts department prior to payment by accounts...
EverSuite Case Management provides a powerful document and business process management solution tailored to the management of document flows of different typologies, catering for an optimized treatment of each business process.

EverSuite Case Management Strengths

  • Case driven workflow solutions, quick to implement, efficient to use, focusing on quick ROI
  • Web-based, wizard driven interface, allowing administrators to easily setup, test and deploy complex workflows
  • Powerful monitoring features allowing
    • Managers to optimize and reallocate workload
    • Executives to be notified of KPI
  • Seamlessly integrated with EverSuite Content Management Software, workflows can contribute to a unique customer file, or benefit from existing repositories
  • Flexibility, adapts to the organization and its evolution, handling large workloads efficiently

EverSuite Case Management for

  • Incoming and Outgoing Correspondence Management and Tracking
  • Loan & Mortgage Management
  • Claims Processing
  • Invoice Processing
  • Human Resource files management
  • Opening of accounts, loan processing
  • Customer Order Processing