Products
Business Case Automation, EverSuite Case Management Features
Case Management for Incoming and Outgoing
EverSuite Case Management manages different types of incoming and outgoing documents (correspondences, claims letters, contract, etc.) and formats (paper, electronic, e-mail, fax, etc.). EverSuite Case Management provides an import utility for the capture and categorization of incoming flows based on their process steps. EverSuite Case Management processes incoming and outgoing documents using a unified tool. It also allows generating outgoing documents based on document templates.
Complete Business Case Lifecycle
EverSuite Case Management provides a complete panel of content management functions:
- Integration of documents via capture functions
- Management of the business case via a powerful workflow engine coupled with a rules engine and a task-tray management
- Management of document lifecycle and data
- Content classification
- Distribution through publishing (XML, RSS), search and retrieval functions
Case Management for Information Workers
- Personnel: Productivity focused user experience. Focus on the task at-hand and move processes forward with a single click
- Supervision: Set alarms and thresholds on workload. Reassign tasks, balancing between fully automated and manager driven allocation
- Management: Monitor key events and get an aggregated look on projects & teams, for fast decision making
- IT: Optimize network bandwidth, increase load capacity
Configurable and Customizable Case Management Solution
New types of documents, template based file plans, classification rules and workflow steps are all elements likely to evolve with time, in line with legal constraints and internal organizational changes.
EverSuite Case Management flexible and scalable solution, covers the organizations’ current business cases, and easily adapts to changing businesses, without losing any initial investment made.
With its wizard driven configuration, EverSuite allows creating and managing complex workflows, with just few clicks.
Case Management Integrated Environment
Business cases very often concern an enterprise core business itself. This is why EverSuite Case Management offers a broad panel of connectors enabling integration with different line of business applications on different levels (client, message bus, databases, etc.). Platform independent (whether Microsoft SharePoint or J2EE), EverSuite Case Management offers a long-term solution easily adapted to any architectural change or increasing capacity requirements.
